Shipping policy
Thank you for shopping with Clipelle™.
We are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be longer during holidays, promotions, or periods of high demand.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–15 business days
- International: 10–20 business days
Please note that shipping times are estimates and may vary depending on customs processing and local courier services.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on qualifying orders.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow several days for tracking updates to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
Customers are responsible for any applicable customs charges.
Delayed or Lost Packages
If your package is delayed or lost, please contact us at support@clipelle.online and we will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for packages lost due to incorrect or incomplete addresses.
Contact Information
Clipelle.online
107-3825 Cates Landing Way
North Vancouver BC V7G 0A6
Canada
Phone: +1 (604) 418-4755
Email: support@clipelle.online